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PRIVACY POLICY
of Iftest AG

1. Responsible for data processing

Responsible for the processing of your personal data is:
Iftest AG, Schwimmbadstrasse 43, CH-5430 Wettingen, UID-Nr.CHE-103.737.729 (hereinafter «Iftest AG»).

2. General

Iftest AG informs with this privacy policy which personal data is processed how, where and for what purpose, both in connection with the website www.iftest.ch, the domains www.iftest.swiss, www.iftest.de, www.iftest.sk, which redirect to the Swiss domain, and about the other services offered.

Iftest AG processes personal data only lawfully and in compliance with the Swiss Data Protection Act (DSG) and – as far as relevant – the European Data Protection Regulation (DSGVO). In this context, Iftest AG always takes the necessary technical and organizational security precautions and measures to protect the personal data of the users.

Iftest AG presents the company and its products and services in more detail via its own website www.iftest.ch (hereinafter “Website”). In principle, it is possible to visit or use the Website without providing personal data. However, when users visit the Website, Iftest AG (inevitably) collects and processes certain technical data that is required for the operation of the Website. With this privacy policy, Iftest AG informs users about the nature, scope and purpose of the data collected and processed, as well as their legal rights.

3. Categories of data

The data collected by Iftest AG depends on the service to be offered. For example, we need names, addresses, payment information and other contact information to process an order.

The following data may be processed by Iftest AG within the scope of legal requirements:

  • Contact and identification data such as name; first name; title; address; e-mail address; telephone number; customer number.
  • Personal information such as age; gender; nationality.
  • User account information such as username; password; user account number.
  • Financial information: Account information; Payment information; Payment history.
  • Contract information such as type of contract; content of contract; type of products and services; applicable terms and conditions; start date of contract; term of contract.
  • Website information: Internet page; IP address; cookie information; browser settings; frequency of visits to the web page; duration of visits to the web page; search terms; shopping cart contents; clicks on contents; originating Internet page.

4. Purpose of processing and legal basis

Iftest AG processes personal data only in a lawful manner. This is done for the follow-ing purposes: the respective legal basis is indicated in parentheses:

  • Processing of orders and contracts (fulfillment of contract).
  • Credit checks (Legitimate interest in reducing losses due to unpaid invoices)
  • Collection (legitimate interest in the enforcement of payments owed and compliance with Swiss law)
  • Quality of service (Legitimate interest in customer satisfaction, competitiveness, and compliance with Swiss law)
  • Customer support (Legitimate interest in customer satisfaction, competitiveness, and compliance with Swiss law)
  • Marketing (Legitimate interest in the implementation of marketing measures)
  • Organization of events and participation in events of third parties (pre-contractual measures and execution of a contract)
  • Further development of our services (legitimate interest in customer satisfaction and competitiveness)
  • Combating abuse (justified interest in preventing damage and compliance with Swiss legal provisions)
  • Compliance with legal requirements (Legal obligation and legitimate interest in compliance with Swiss legal provisions).

The legal basis for the processing of pure visitor data of the website is the protection of a legitimate interest of Iftest AG (Art. 31 para. 1 DSG / Art. 6 para. 1 lit. f DSGVO). This interest essentially consists of ensuring a secure and functional website as well as the integrity, confidentiality and availability of the data processed via the website. Furthermore, Iftest AG has a legitimate interest in an efficient usage and quality analysis of the website operation within the scope of its business activities.

On the Website, Iftest AG then offers its customers the possibility of contacting Iftest AG via a form provided. When sending the request, the user is informed of this data protection declaration. By using the contact form, the contacting user expressly con-sents to the processing of the personal data provided in the contact form (Art. 31 para. 1 DSG / Art. 6 para. 1 lit. a DSGVO). The information required in the context of the contact form is used to assign the request and to contact the respective user.

5. Processing of personal data by third parties, also abroad

Personal data may be processed by third parties or processed or transmitted jointly with third parties or with the assistance of third parties. These are always third parties whose services are used by Iftest AG (e.g., a cloud service provider or a website hosting provider).

Such third parties are generally located in Switzerland and in the European Economic Area (EEA). However, Iftest AG uses certain technology service providers for the operation of the Website (see sections 8 and 9 below). Some of these are based outside the European Economic Area. In these cases, Iftest AG guarantees that the transfer of data is subject to appropriate safeguards. It is guaranteed that providers based in the USA are certified under the Privacy Shield. Otherwise, Iftest AG concludes standard protection clauses with these service providers that are recognized by the Swiss Federal Data Protection Commissioner or approved by the EU Commission (Art. 16 ff. DSG / Art. 44 ff. DSGVO).

6. Duration of storage

In principle, Iftest AG stores the processed personal data only until such time as they are required for the specific processing purpose.

Regarding mere visitors to the website, the data processed in this context are stored for as long as these data are required for the proper display of the website. The personal data in the context of the contact form will in principle only be stored until the request made by the user has been dealt with and the matter in question has been conclusively clarified. Subsequently, the processed personal data will be deleted. In general, further storage may take place in individual cases if required by law.

7. Use of the website

7.1 Cookies

Iftest AG typically uses “cookies” and similar technologies on its websites to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you use when you visit our websites. This enables us to recognize you when you return to this website, even if we do not know who you are. In addition to cookies that are only used during a session and are deleted after your website visit (“session cookies”), cookies can also be used to store user settings and other information for a certain period (e.g. two years) (“permanent cookies”). However, you can set your browser so that it rejects cookies, only stores them for one session or otherwise deletes them before. Most browsers are preset to accept cookies. We use permanent cookies to save user settings (e.g. language, autologin) so that we can better understand how you use our offers and content. Some of the cookies are set by us, some are also set by contractual partners with whom we work. If you block cookies, certain functionalities (such as language selection, shopping cart, ordering processes) may no longer work.

Iftest AG also includes visible and invisible image elements in some newsletters and other marketing e-mails, to the extent permitted. By retrieving these from our servers, we can determine whether and when you have opened the e-mail so that we can also measure and better understand how you use our offers and tailor them to you. You can block this in your e-mail program; most are preset to do this.

By using our websites and agreeing to receive newsletters and other marketing e-mails, you consent to the use of these techniques. If you do not want this, you must set your browser or e-mail program accordingly.

Iftest AG also has a separate policy on cookies, which is available at https://www.iftest.ch/en/cookie-statement-eu/. It lists in detail exactly which cookies are used.

 

7.2 Plugins
7.2.1 LinkedIn and Xing

Iftest AG integrates components or social plugins of the social networks LinkedIn and Xing (operating company Xing: New Work SE, Am Strandkai 1, 20457 Hamburg Germany; operating company LinkedIn: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland) on its website. Iftest AG itself does not collect any personal data via the social plugin and its use. The social plugin from LinkedIn or Xing is only integrated as a graphic on the Iftest AG website. This graphic contains a link to the LinkedIn or Xing website. By clicking on the graphic, the user is redirected to the service or the website of LinkedIn or Xing.

By clicking on the social plugin, LinkedIn or Xing receives the information that the user has visited the website of Iftest AG. If the user in question is simultaneously logged in as a member of LinkedIn or Xing while visiting the website of Iftest AG, LinkedIn or Xing will directly assign the data collected by the social plugin to the corresponding LinkedIn or Xing user account. This assignment can be prevented by the user logging out of his LinkedIn or Xing user account before using the website of Iftest AG or before clicking on the social plugin.
Further information on the collection, processing, and use of personal data by LinkedIn is available at https://www.linkedin.com/legal/privacy-policy.
Further information on the collection, processing and use of personal data by LinkedIn can be found at https://privacy.xing.com/de/datenschutzerklaerung.

7.2.2 Other plugins and social media plugins

Iftest AG uses plugins from social media and other providers (e.g. Google Maps) on its website. Currently, these are YouTube, Google Maps and Google reCAPTCHA. This is visible to you in each case (typically via corresponding symbols, video displays or map sections).

Iftest AG has configured these elements so that they are deactivated by default. If you activate them (by clicking, entering, etc.), the operators of the respective social networks can register that you are on our website, where you are accessing it from and they can use this information for their purposes. The processing of your personal data is then the responsibility of this operator in accordance with its data protection regulations. Iftest AG does not receive any information about you from them.

7.3 Hyperlinks 

Iftest AG may place so-called hyperlinks to websites of other providers on its website. By clicking on such a hyperlink, the user is forwarded directly to the website of the provider concerned.

Iftest AG has no influence on whether these providers comply with the relevant data protection regulations. Iftest AG can therefore accept no responsibility for this. For information on the collection, processing and storage of personal data, the user must contact the provider concerned or the person responsible for the operation of this website directly.

8. E-newsletter und postal advertisement

If you register for the Iftest AG newsletter, we use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis based on your consent (in accordance with Art. 31 para. 1 DSG / Art. 6 para. 1 p. 1 lit. a DSGVO).

We use the Evalanche tool for the e-newsletter. This is operated by the software company SC-Networks GmbH, based in Starnberg, Germany. Please refer to the pri-vacy policy of SC-Networks GmbH. This is available at https://www.sc-networks.de/datenschutz/. The requirements implemented by the software company regarding security and data protection are available at https://www.sc-networks.de/evalanche/funktionen/sicherheit-und-datenschutz/.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described above or via a link provided for this purpose in the newsletter. After unsubscribing from the newsletter, we will delete your e-mail address, unless you have expressly consented to further use of your data or we have reserved the right to use your data for other purposes, which are permitted by law and about which we inform you in this declaration.

Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by mail. This serves to protect our legitimate interests in addressing our customers in advertising, which are outweighed by our interests (pursuant to Art. 31 Para. 1 and 2 DSG / Art. 6 Para. 1 Sentence 1 lit. f DSGVO).

You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

9. Ordering documents

On the homepage of Iftest AG, there is the possibility to order documents. These are sent directly to the user at the specified e-mail address after entering the personal data (title, surname, first name, e-mail, company, function). Iftest AG also uses the Evalanche tool for sending the documents; reference is made to the explanations above in this regard (cf. section 8 above).

By ordering the document, the user agrees that the stored data, in particular the e-mail address, may be used for contacting the user in connection with Iftest products or for sending newsletters.

10. Electronic communication

The transmission of information by electronic means (e.g. by e-mail or via collaboration platforms) is generally associated with risks – in particular the risk of knowledge and manipulation by unauthorized third parties or incorrect delivery. Such risks can be reduced by encrypted transmission, e.g. by encrypting e-mail attachments or using a delivery platform with appropriate encryption.

If you do not object to unencrypted communication, Iftest AG assumes that, despite knowledge of the risks, you have at least implicitly given your consent to unencrypted communication.

The same applies to video conferences, the following system is used: Microsoft Teams. The terms and conditions of use and data protection of the provider of the video conferencing system apply; these can be found at https://privacy.microsoft.com/de-de/privacystatement and https://www.microsoft.com/de-CH/servicesagreement/.

For the exchange of large amounts of data, Iftest AG uses the platform https://filetransfer.iftest.ch/. The exchange platform is operated on internal servers of Iftest AG, which is based in Switzerland. In addition to the data that is uploaded, a login is required, where name and e-mail address are collected.

For service cases and inquiries, Iftest AG uses a ticketing system, which is made available via https://issuetracking.iftest.ch/. The ticketing system is located on the Iftest website. The ticketing system is operated on internal servers of Iftest AG, which is based in Switzerland. A login is required, where name and e-mail address are collected.

11. Participation in customer events or events organized by third parties

Iftest AG regularly participates in trade fairs or holds customer events. When you register for an event with us, we collect various information that we absolutely need to be able to hold the event, such as name, address, company, employer, function, e-mail address, telephone number.

This information is required to be able to carry out the event. If you provide us with such or further information at such an event (also on the occasion of registration) or in the context of third-party events (e.g., trade fairs by handing out a business card) in which Iftest AG participates, we will use this information in accordance with this data protection declaration in order to be able to send you e-newsletters, for example.

You may object to the processing of your data at any time and request the deletion of your data.

12. Further possibilities for data processing

At https://wiki.iftest.ch/, Iftest AG provides an application as a knowledge database for certain products. The application is operated on internal servers of Iftest AG based in Switzerland. To use this, a login is required, and login data such as name and e-mail address are collected as part of the login process.

At https://www.ifs-erfa.ch/, Iftest AG provides a forum application for the exchange of experience regarding the ERP system IFS. The application is operated on the servers of the web hosting provider of iftest.ch, which is based in Switzerland. In order to use it, a login is required. During the login process, login data such as name and e-mail address are collected. The content of the forum is not controlled by Iftest AG, by using the forum you agree to any disclosure of personal data to other forum users.

13. Rights of data subjects

Data subjects have the right to obtain information about the processing of personal data concerning them (Art. 25-27 DSG/ Art. 15 DSGVO).

In accordance with the legal provisions, they have the right to rectification, erasure or restriction of processing (Art. 32 (1) and (2) FADP/ Art. 16, Art. 17 and Art. 18 GDPR) and – where relevant – to modify or revoke their consent to data processing at any time. Next, the data subjects have a right to object to processing within the framework of the legal requirements (Art. 32 (2) a and b / Art. 21 DSGVO). Finally, under the conditions set out in Art. 28 para. 2-3 and Art. 29 DSG / Art. 20 DSGVO, data subjects are entitled to receive the personal data concerning them in a structured, commonly used and machine-readable format and to transfer this data to another controller without hindrance from Iftest AG.

Users who believe that the data processing of personal data concerning them by Iftest AG violates the GDPR and/or the relevant national data protection legislation have the right to lodge a complaint with a supervisory authority in the member state of the place of residence or the place of the alleged violation.

14. Final Provisions

Iftest AG may amend and supplement this privacy policy at any time. Iftest AG will provide information about such amendments and additions in an appropriate manner, by publishing the current data protection statement on the website.

This Privacy Policy was last updated on 04.09.2023.